How to Order
If you need the help of taobao agent we can help you! First, you select items and confirm us with the completed details; Second, you pay 1st part of charge, then we buy items in taobao; Third, we receive the package, and we check factors of all items; Forth, you pay 2nd part of charge, them we ship the package to you; Fifth, you can track and receive the package, then confirm with us. If you have any questions, you can view our FAQ.
More details as following:
Select Items & Confirm with Us
You can choose items you want by our taobao buying guide and useful tools. After you choose your items, please tell us desired items’ url and the detailed and complete purchasing information including size, color, quantity etc. Also you can refer to order form or make your own. If you have any questions during order process or need help, feel free to contact us or follow us facebook, we will do our best to help you.
1st Pay We Buy Items For You
We will confirm your order and give you a quoted price within 1 business day if the items are available. You can view our Payment Information and use Exchange Rate, then make first part Charge (Item Cost+Domestic Shipping Fee+Our Service Fees) via Paypal, T/T or western union. After the first payment has been done, the purchasing department will start to buy your items. If the seller has sent your items, you can not cancel or reduce the items you have ordered.
Receive Package & Check Factors
It will take about 2-5 days when the items arrive our warehouse, and we will check them to make sure they are in good conditions. The color, dimension or obvious defect will be detected and treated instantly. We will ship the products back to the sellers for exchange or request them for refund as soon as possible.
2nd Pay We Ship Package To You
After all of items arrived and be checked without problem, we will repack them well to have the final weight. We will send you second part Charge (International Shipping Fee+optional insurance fee) request. Meanwhile we will recommend a most proper transportation way for you according to your own situation. When receiving the second part charge and confirmed, we will make shipment by the method you choose and paid for.
Track & Receive Confirm Package
Once we sent your package, we will give you the shipping details. You can Track Your Parcel from China with the tracking number. You receive your parcel within 3-45 days. (DHL, TNT, Fedex, UPS: 3-6 business days; EMS: 5-8 days; China Post:15-45 days). Please confirm the arrival of order when you get the parcel and leave a feedback. If there are any problem, you can contact us within 3 days after the receipt of the orders. The overdue response will not be accepted.